After upgrade Centrestack, admin can publish new windows client, for auto update. Here is the instruction. Once published, old windows client can get the notification and update itself automatically.
Please notice for auto upgrade, the version number under Windows Programs and Features list remains the same. To verify the upgrade, please open the Windows Client Management Console, to check the version number.
However, sometimes a machine may got stuck and doesn't auto update.
- On the windows client machine, please shut down windows client and restart service 'GladFileMonSvc'.
- restart windows client. Wait for 5 to 10 minutes. Open windows client management console and check the version.
- If the client is still not upgrade, open Registry Editor and check the following key:
Under the key, check CurrentVersion. Does the value match your windows client version?
- Please help us to collect dbgview trace when windows client start.
. enable trace level in registry. See the instruction here.
. shut down windows client and 'GladFileMonSvc' service
. setup dbgview and log to file, as description in the instruction here.
. start GladFileMonSvc service. Then start windows client
. after the drive is mounted, stop dbgview.
- Please send us
. Your Centrestack version
. The current windows client version (old client)
. the exported registry for AutoUpdate
. the dbgview trace collected