Web Portal

• Current versions of the server and the client
• A brief description or summary of the issue
• Steps to reproduce the issue
• Screenshots for each reproduce steps
• Collect the console log when reproducing the issue
• Collect the network trace when reproducing the issue
• The expected behavior for the issue

Windows Client

• Current versions of the server and the client
• A brief description or summary of the issue
• Steps to reproduce the issue
• Screenshots for each reproduce steps
• Collect the debugview trace when reproducing the issue
• The expected behavior for the issue

Gateway Agent

• Current versions of the server and the client
• A brief description or summary of the issue
• Steps to reproduce the issue
• Screenshots for each reproduce steps
• Collect the debugview trace when reproducing the issue