How to open zip/exe file in Windows Client?

By default, Windows Client doesn't allow a user to open zip files in mounted M drive directly. This is because opening a zip file means to download the whole zip file to cache first. When the zip file is big, the download will generate high network traffic and cause windows explorer to slow down.

This setting can be enabled on 3 levels: User device (only affects the particular device), Tenant Admin Group Policies (affects all Tenant users) and Cluster Admin Group Policies (affects the whole cluster). Always keep in mind that a change in higher level in the Policies overwrite the lowest levels. 

There are two settings here:

• Enable inplace open zip file: When it is enabled, user can open zip file in mounted drive, when the file size is within limit
• Max size of zip file allowed to open inplace: It defines the size limit for the zip file allowed to open. It is to prevent user/windows explorer from downloading big zip files. By default, it is 20M. When admin enables inplace zip file opening, only files within 20M can be opened. 

After update the setting, please save it. Then restart windows client to read the new value.

The setting applies to both zip files and exe files.

User device

• Click on the systray icon and open the web based Client Management Console

In windows client Management Console, go to Settings. Under Advanced Settings. 

• Or login web portal as the user. Go to User's menu / My Devices / View Details 

• Once in the Client Management Console, go to Settings 

• In the section 'Mapped Drive Control' set 'Enable Inplace Open Zip File', 'Max Size of Zip File Allowed to Open Inplace (MB)' and click on 'Save Changes'

• Restart the windows client to reflect the changes applied.

User device (from the Admin account)

The tenant admin can define these settings for a specific device:

• Login web portal as tenant admin
• Go to Management Console / Control Panel / Device Manager
• Search for the specific User device / Manage
• Or access through User Manager / Edit the specific User / Devices tab
• Go to Settings and make the changes (like in the User Device example above)
• The user must restart the windows client to reflect the changes applied.

Tenant Admin

Tenant scope only affects the users that belong to the Tenant.

• Login web portal as tenant admin
• Go to Group Policy / Client Setting Manager / Mapped Drive Control    

• The user must restart the windows client to reflect the changes applied.

Cluster Admin

The Cluster Admin scope applies to the whole cluster, all users will follow this policy.

• Login web portal as cluster admin
• Go to Default Group Policy / Client Setting Manager / Mapped Drive Control    

• The user must restart the windows client to reflect the changes applied.