How to open zip/exe file in Windows Client?

By default, Windows Client doesn't allow a user to open zip files in the mounted M drive directly. This is because opening a zip file means downloading the whole zip file to the cache first. When the zip file is big, the download will generate high network traffic and cause Windows Explorer to slow down.

This setting can be enabled on 3 levels: User device (only affects the particular device), Tenant Admin Group Policies (affects all Tenant users), and Cluster Admin Group Policies (affects the whole cluster). Always keep in mind that a change at a higher level in the Policies overwrites the lowest levels. 

There are two settings here:

• Enable in-place open zip file: When this is enabled, the user can open a zip file in the mounted drive if the file size is within the limit.
• Max size of zip file allowed to open in place: It defines the size limit for the zip file allowed to open. It is to prevent the user/Windows Explorer from downloading big zip files. By default, it is 20M. When the admin enables in-place zip file opening, only files within 20 MB can be opened. 

After updating the settings, please save them. Then, restart the Windows client to read the new value.

The setting applies to both zip files and exe files.

User device

• Click on the system tray icon (1) to open the My Cloud Drive. You can access the Management Console by clicking on the 3-dots icon (2) or the Management Console icon (3) at the bottom.
  
• In Windows Client Management Console, go to Settings. Under Advanced Settings. 
  
• Or log in web portal as the user. Go to User's menu / My Devices / View Details 

• Once in the Client Management Console, go to Settings 

• In the section 'Mapped Drive Control', set 'Enable Inplace Open Zip File', 'Max Size of Zip File Allowed to Open Inplace (MB)', and click on 'Save Changes'

• Restart the Windows client to reflect the changes applied.

User device (from the Admin account)

The tenant admin can define these settings for a specific device:

• Log in web portal as a tenant admin
• Go to Management Console / Control Panel / Device Manager
• Search for the specific User device / Manage
• Or access through User Manager / Edit the specific User / Devices tab
• Go to Settings and make the changes (like in the User Device example above)
• The user must restart the Windows client to reflect the changes applied.

Tenant Admin

Tenant scope only affects the users who belong to the Tenant.

• Log in to the web portal as a tenant admin
• Go to Settings / Client & Applications / Client Settings / Mapped Drive Control  
  

• The user must restart the Windows client to reflect the changes applied.

Cluster Admin

The Cluster Admin scope applies to the whole cluster, and all users will follow this policy.

• Log in web portal as a cluster admin
• Go to the Cluster Dashboard and click on Default Group Policy in the right-side menu.
  
• On the Default Group Policy page, Common Settings section, select Client Settings Manager.   
  
  
  
• In the Client Settings Manager, expand Mapped Drive Control and scroll down to Zip file settings. Then, set up and click on the Save changes button at the bottom right of the screen.
  
  
  
• The user must restart the Windows client to reflect the changes applied.