How to report Centrestack Server Performance issues

When performance issues are being observed in your CentreStack Server environment please begin by collecting the same standard information you would normally provide the support team with:

https://gladinet.zendesk.com/hc/en-us/articles/115001263788-How-to-report-issues-to-us-

2. Include Additional Server Performance Related Information

Please provide the Support Team with the output of the following XMLs:

• Namespace Health Report

Namespace is the core layer which provides APIs to the outside world as well as providing the Management Interface to the Portal and Management Consoles.

In a browser, type in the URL of the CentreStack Portal and append /namespace/n.svc/nodeperf to the end of the url.

Example: http://www.yourserver.com/namespace/n.svc/nodeperf

The resulting output should be in XML format and resembles the following:

• Storage Health Report

This reports on the Cloud Storage Enabling Layer for Internal storage types such as an UNC-Pathed Network Share as well as Cloud storage types such as Amazon S3 Buckets, Windows Azure Blobs, Google Cloud Storage and OpenStack Swift.

In a browser type in the URL of the CentreStack Portal and append /storage/u.svc/proxyperf to the end of the url.

Example: http://localhost/storage/u.svc/proxyperf

The resulting output should be in XML format and resembles the following: