During the CentreStack server installation, there may be several reasons for installation to fail.
The most common reason is that it is not a clean machine. CentreStack server uses a SQL/SQLExpress/MySQL and also uses the "Default web site" in IIS server. When in a non-clean machine, the existing SQL/MySQL may be a problem unless you choose to use existing SQL/MySQL, for example.
1. Obtain Detailed Trace
Installer will generate DebugView trace. Please follow DebugView setup to obtain DebugView trace.
https://support.centrestack.com/hc/en-us/articles/115000917488-Capture-trace-on-CentreStack-via-debugview
2. Obtain log.
In the %temp%/log folder, there shall be a text file relates to the date when installation happens.
3. Common failure reason
- SQL database already exist. For example, you install it once, and then install again, which the previous SQL database file was left around so can't be created again.
- the SQL user account used doesn't have enough permission to create database and create database schema
- IIS server not ready. This most often happens at second install, the IIS's default web site may need to be manually reset to location at c:\Inetpub\wwwroot
- Not installing on server machine, such as Windows 2012, 2016 or 2008 R2. A lot of failure reported are users trying to install CentreStack server on Windows 10, Windows 7 kind of machines.
Comments
2 comments
ilt20 2026 points table all my googling outputs brought to me to article like yours where you described how to change the defualt save location setting to another specifc location, but i have not a specificic location in mind now. I just want word opens or when I brows for files, takes me to the most recent folder I used my very last time, can you help me with this?
jenny all my googling outputs brought to me to article like yours where you described how to change the defualt save location setting to another specifc location, but i have not a specificic location in mind now. I just want word opens or when I brows for files, takes me to the most recent folder I used my very last time, can you help me with this?
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