Overview
The PowerShell commands in this article are useful for obtaining version information in order to escalate a CentreStack support ticket
Procedure
Each of the commands below is a single line of PowerShell code which will output a single line of text which indicates the version number of each component. The text is intended to be copied from this document and pasted into the PowerShell session. This screenshot shows the CentreStack Server command being executed in PowerShell:
The text that is output (10.1.6305.42971) can be copied from the PowerShell window and pasted into a support ticket email response.
There is no need to run PowerShell "as Administrator" (i.e. elevated) as these commands don't require Administrator privileges.
The commands to be executed are:
CentreStack Server:
(Get-Item -Path (Join-Path (Get-ItemProperty -path 'HKLM:\SOFTWARE\Wow6432Node\Gladinet\Enterprise' -name "InstallDir").InstallDir "\namespace\bin\userlib.dll")).VersionInfo.FileVersion
CentreStack Server Agent
(Get-Item -Path (Join-Path (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Wow6432Node\Gladinet\AutoUpdate' -Name "InstallPath").InstallPath "CoDesktopClient.exe")).VersionInfo.FileVersion
CentreStack Windows Client
(Get-Item -Path (Join-Path (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Wow6432Node\Gladinet\AutoUpdate' -Name "InstallPath").InstallPath "CoDesktopClient.exe")).VersionInfo.FileVersion
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