How to enable traces in windows client/server agent?

There are different ways to enable trace. Choose one which is convenient.

1. Windows Client Systray menu

click Systray icon to open systray menu. Click the 3 vertical dot on top right corner and click 'Enable Debug Trace'.

2. Management Console in Web Portal

• Log into the Web Portal, in the User's Menu icon at the top right go to 'My Devices'.

• Click on the 'View Detail' icon of the specific Device

• Windows client management console will not always connect to the server. If it is Disconnected, click 'Connect', to connect to the management console.
• Once the web based management console is Connected, go to the Diagnostic tab and 'Enable Tracing'

 3. Native Management Console

• Start Windows Client Management Console from Systray menu.
• In Settings, expand the 'Diagnostics' group. Set 'Trace Level' to Log all.

4. Using Registry

• Turn on Trace Level in the registry on Windows.