Audit trace on Windows client and Server Agent provides basic history information (Like a blackbox) on what happened to the application in a summary level. It provides the first level of information when it comes to troubleshooting issues.
There are several ways to collect audit trace
. Collect Audit Trace DB files directly
- On Windows Client, go to C:\Users\<windows login id>\AppData\Local\gteamclient\logging
- On Server Agent, go to C:\ProgramData\gteamclient\logging
- zip the folder.
- Sometimes the logging folder maybe too big. In this case, sort all files in the folder by timestamp. And only zip the latest 4 files.
- The folder is hidden. Need to enable Windows explorer to view hidden files/folders
. Collect Audit Trace from web:
In latest release, cluster admin/tenant admin can also query the audit trace from web portal. See here for instructions.