There are different ways to enable trace. Choose one which is convenient.
1. Windows Client Systray menu
2. Management Console in Web Portal
- Log into the Web Portal, in the User's Menu icon at the top right go to 'My Devices'.
- Click on the 'View Detail' icon of the specific Device
- Go to the Diagnostic page and 'Enable Tracing' (may need to connect to the device)
3. Native Management Console
- Start Windows Client/Server Agent Native Management Console.
- In Settings Manager \ Settings; expand the 'Trace' group. Set 'Trace Level' to 101.
4. Using Registry