How to reset Windows Client/Server Agent?

Sometimes, you want to reset the Windows Client/Server Agent to start from scratch. 

. Windows Client:

• Shut down Windows Client
• Rename folder C:\Users\your windows login\AppData\Local\gteamclient to C:\Users\your windows login\AppData\Local\gteamclient.keep. The folder is hidden, please enable windows explorer to show System and Hidden files.
• Start the Windows Client and login again.

. Server Agent

• Shut down Cloud Server Agent Access Service
• Rename folder C:\ProgramData\gteamclient to C:\ProgramData\gteamclient.keep. The folder is hidden too.
• Restart Gladinet Cloud Access Service
• Open Server Agent Management Console and login.